Over the past few months, we have seen an increase in people receiving scam emails, with the scammers taking advantage of more people home working and not in normal routines. One scam on the increase has been through emails looking like they contain a new voicemail message.

What’s the scam?

You may receive an email with the subject “Voice mail attachment” or similar, which you think is normal.
But in the email is a link that takes you to a page asking for your Office 365/Microsoft 365 Username and password. The scammers will collect these details and then will have full access to your account with obvious consequences.

What can you do?

The email will look very real and can easily be mistaken for a genuine voice mail email, if you are unsure, compare the email to your genuine voicemails. If you don’t think it’s genuine, hold down the shift button and delete to permanently delete the scam email.

Any genuine email will never ask you to enter a username and password.

If you have entered your Office 365 details not realising it’s a scam you will need to change your Office 365/Microsoft365 password ASAP, the quicker you can do this the better.

If you think you have received a scam email, the National Cyber Security Centre have made it easier report suspicious emails, use this to help protect others from Phishing: Suspicious Email Reporting Service (SERS)

For more information on Phishing and email scams take a look at our Business Guide to Phishing